📚 Frequently Asked Questions (FAQ)

📚 Frequently Asked Questions (FAQ)

How will I receive my eBook?

Your eBook will be delivered directly to the email address you provided during checkout. Please make sure your email is entered correctly to avoid delivery issues.

How long does delivery take?

Most eBooks are delivered within minutes of a successful purchase. In rare cases, it may take up to a few hours. If you haven’t received your order within 24 hours, please check your spam/junk folder first, then contact us.

Can I get a refund or cancel my order?

All sales are final. Since eBooks are digital products, we do not offer refunds, cancellations, or exchanges once the order is completed. Please double-check your order before confirming your purchase.

What happens if I typed the wrong email address?

You are fully responsible for providing the correct email address. If the eBook is sent to a mistyped email, we cannot resend or replace it. Always verify your information before placing an order.

Support & Policies

I didn’t receive my eBook. What should I do?
First, check your spam or junk folder. If it’s still missing after 24 hours and your email was correct, contact us at [admin@ebookhit.com] with your order details.
Can I dispute or chargeback my payment?
By purchasing from our store, you agree that all sales are final and non-refundable. Chargebacks or payment disputes are not permitted and may result in account bans.
How can I contact customer support?
You can reach us at [admin@ebookhit.com]. We usually respond within 24–48 hours, Monday through Friday.